Museo Altamira

Frequently asked questions

01.How do I get tickets for the museum? Tickets can be obtained at the ticket office on the same day as the visit or in advance through the various channels provided by Banco Santander. See the admissions page for more information about the different methods.

02. Is it possible there are no tickets for the date I wish to visit the museum?At peak times, particularly during Easter and July–August, tickets can sell out at the ticket office. As such, we recommend that you purchase your ticket in advance to guarantee entry..

03. How much does admission cost, is there a free day?General admission costs €3.00 although there are concessions and days where entrance is free. See the admissions. page for more information. To facilitate access to the museum, entry is free for everyone on Saturdays after 14:00 and all day Sunday. Free tickets are only available at the museum ticket office and not through advanced sales channels.

04. Are bookings required for group visits?It is advisable for all groups to book their visit in order to ensure access on the date and time they have chosen. Groups can range from 15 to 100 people in size. You can find all the information required to make a booking on the group bookings page.

05. Do I need to book to visit the Museum of Altamira?If you plan to visit during Easter, July and August, we recommend that you purchase your ticket in advance to ensure the date and time you have chosen for your visit. During these periods, tickets can sell out on the day due to the large number of visitors.

06. Are guided tours available? The museum offers guided tours for groups that book in advance although capacity is limited and availability cannot be guaranteed. For the general public, guided tours are offered at specific times and it is not possible to book in advance. Check for availability at the ticket office when purchasing your ticket or at the information desk if you have purchased in advance.

07. How much does a guided tour cost?Guided tours are available free with admission to the museum..

08. How long will it take to visit the museum?You can stay in the museum as long as you wish, from the time indicated on your ticket. We recommend a minimum of 1 hour to see all the rooms in the museum.

09. Does the museum offer access for people with disabilities?The museum is fully accessible and there is a free wheelchair service available for visitors who require it. There are ramps and lifts to provide visitors with reduced mobility with access to all spaces. Disabled toilets are available in the main building.
People with impaired hearing can request a free Sign Language guide at the information desk in the main building.

10. Are private visits available?Private visits can be arranged, allowing groups to organise a visit to the museum alone, without other people, as well as exclusive events, when the museum is not open to the public. See the venue hire and private visits venue hire and private visits page for more information or contact the public relations department at comunicacion.maltamira@mecd.es

11. What can I do at the museum?The permanent activity consists of a visit to the exhibition rooms covering the art and prehistory of Altamira. This includes a visit to the Neocave (a replica of the original cave) and the famous bison of Altamira, as well as the Times of Altamira rooms. There is also a wide range of workshops and specially organised activities, such as temporary exhibitions and themed visits. Children can also enjoy spaces such as the specially designed Museoteca.

12. What is the Neocave?The Neocave is a three dimensional replica of the Cave of Altamira and its art. It has been executed with high precision and state of the art technology, making it possible to visit the Altamira of the Palaeolithic age, discover the inhabited area, and the best example of its art in context.

13. I am visiting with children, are there activities for them?All the museums spaces are designed to be informative, ensuring that a visit to the rooms will be interesting and enjoyable for children. The museum also offers a specific programme for families with children, including summer workshops, and the Museoteca throughout the year. See the discovering the museum page for details of programmed activities.



Santillana del Mar (Cantabria) 39330 España / Teléfono: 942 818 815 / 942 818 005 / Mapa Web / Contacte / Ver mapa en GeoCultura
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